Sunday, January 27, 2013

How reliable is Reliance Capital | Green World Investor

Niraj Satnalika wrote on 27 Jan, 2013

Reliance Capital or RCL/ RCap as it is known commonly is one of India?s leading and amongst most valuable financial services companies in the private sector. The company is headed by Mr. Anil Ambani, the chairman of Reliance Anil Dhirubhai Ambani Group or the RADA Group. The Company is a part of RADA group. The Company ranks amongst the top 3 private sector financial services and banking companies in India, in terms of net worth.

Company Facts

  • Incorporated in year 1986 at Ahmadabad in Gujarat as Reliance Capital & Finance Trust Limited
  • Entered the Capital Market with a maiden public issue in 1990
  • Further tapped the capital market through rights issue and public issues in subsequent years
  • Name RCL came into effect from January 5, 1995
  • In 2006, Reliance Capital Ventures Limited merged with RCL and with this merger the shareholder base of RCL rose from 0.15 million shareholders to 1.3 million.

Business Units of Reliance Capital Limited

Reliance Capital is divided into the following financial business units:

  • Asset Management
  • Insurance
  • Commercial Finance
  • Broking and Distribution
  • Other Businesses
Asset Management Mutual Fund, Offshore Fund, Pension fund, Portfolio Management
Insurance Life Insurance, General Insurance
Commercial Finance Mortgages, Loans against Property , SME Loans, Loans for Vehicles, Loans for Construction Equipment, Business Loans, Infrastructure financing
Broking and DistributionEquities, Commodities and Derivatives, Wealth Management Services, Portfolio Management Services, Investment Banking, Foreign Exchange, Third Party Products
Other Businesses Exchanges, Private Equity, Institutional Broking, Asset Reconstruction, Venture Capital

Reliance Mutual Fund is amongst top two Mutual Funds in India with nearly seven million investor portfolios. Reliance Life Insurance and Reliance General Insurance are amongst the leading private sector insurers in India. Reliance Securities is one of India?s leading retail broking houses. Reliance Money is one of India?s leading distributors of financial products and services.

Read more about Top 10 Companies in India.

Financial Highlights of Reliance Capital Limited as On 30th June 2012

  • Total income of `16.8 billion (US$ 309.1 million) against `14.9 billion in the corresponding previous period an increase of 12%, driven by increase in top line of Commercial Finance and General Insurance businesses
  • Net profit of Rs.451.4 million (US$ 8.4 million) against `348.3 million in the corresponding previous period a growth of 30%
  • Net debt to equity improved by 35% to 1.64 as compared to 2.55 at the end of Q1 FY12
  • The company had total assets of `375.6 billion (US$ 6.7 billion) ? increase of 15%. The company had a net worth of `117.5 billion (US$ 2.1 billion)
  • This resulted in net debt to equity ratio of 1.64, as against 2.55 as on June 30, 2011 ? an improvement of 35%.

Future Growth Plans for the Next Three to Five Years:

  • Increase the customer base ? from 20 million to 50 million
  • Increase the distribution reach ? from 5 thousand to 25 thousand cities and towns
  • Increase the number of business partners ? from half a million to one million
  • Globalize operations by leveraging our domestic experience and capabilities to expand our asset management and wealth management businesses in emerging markets across the world.

Read about Other Asset Management Companies in India.

Together, these initiatives will further accelerate the company?s growth and lead to substantial value creation for all.

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Niraj Satnalika

Niraj is an Engineer and currently pursuing an MBA in International Business (Finance) from IMT Ghaziabad. He is actively involved with an NGO working for the promotion of education among the underprivileged

Source: http://www.greenworldinvestor.com/2013/01/27/how-reliable-is-reliance-capital/

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Saturday, January 26, 2013

Yahoo CEO Marissa Mayer To Bring Company Back To Its Roots: ?It?s The Web Ordered For You?

yahoo billboardYahoo plans to compete on mobile by way of partnerships, not hardware or operating systems, Yahoo CEO Marissa Mayer told Bloomberg at the annual World Economic Forum meeting in Davos, Switzerland, where the subject of the talk was the future of Yahoo's business. The talk also delved into other areas of focus, including Yahoo's homepage, media properties, and where it could compete on search and personalization going forward.

Source: http://feedproxy.google.com/~r/Techcrunch/~3/ColOYlC9rGc/

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Islamists destroy bridge near Niger border in Mali

SEVARE, Mali (AP) ? Islamic extremists based in the Malian town of Ansongo have destroyed a bridge near the Niger border, officials said on Friday, marking the first use of explosives by the insurgents since the start of a French-led military intervention exactly two weeks ago.

The explosion shows that the extremists remain a nimble and daunting enemy, despite gains by the French, who have recaptured three towns from the insurgents and on Friday pushed toward the Islamist stronghold of Gao, one of three provincial capitals controlled by the al-Qaida-linked rebels.

Djibril Diallo, the village chief of Fafa, located 12 miles (20 kilometers) from the bridge, said by telephone on Friday that residents of his town had called him to confirm that members of the Movement for the Oneness and Jihad in West Africa had traveled toward the border with Niger to the outskirts of Tassiga on Thursday, before destroying the bridge crossing into the town. The rebel group, also known as MUJAO, traveled from the locality of Ansongo, roughly 25 miles (40 kilometers) from Tassiga.

"That's exactly right. They exploded it. It was last night at around 9 p.m. The Islamists left their barracks in Ansongo after the airstrikes, and headed toward Niger. They caused the collapse of the bridge near the town of Tassiga, not far from Niger," said Diallo.

Julie Damond, a spokeswoman with aid group Doctors Without Borders, which has a team in Ansongo, said no injuries were directly related to the explosion. However, several people were being treated in the Ansongo hospital after a bus they were riding in fell into a hole in the bridge caused by the blast, she told The Associated Press by telephone from Bamako, the Malian capital.

The attack recalls insurgent tactics used in Iraq and Afghanistan. It appeared aimed at stopping the advance of African troops, stationed in neighboring Niger, who are expected to travel by road into Mali past Tassiga in order to retake the strategic town of Gao. However, the bridge is not the only way to cross the body of water, said Ibrahim Ag Idbaltanate, a former deputy in Mali's parliament from the district where Tassiga is located.

"It's a bridge that is especially used to cross the canyon during the rainy season, when there is a lot of water. But you can make a detour of 3 to 6 miles (5 to 10 kilometers) and find another way to continue on the Niger-Gao road," he said.

However, the bombing of the bridge in Tassiga should cause concern about the strategic bridge leading into the city of Gao itself, said several officials.

An elected official from northern Mali, who spoke on condition of anonymity because he feared reprisal, said that fighters belonging to MUJAO were seen on the bridge leading to Gao overnight, and there were reports that they planned to bomb it. They then abandoned the idea.

"Their intention was to dynamite it. But finally they decided not to. I don't know why they abandoned their plan to do so," the official said.

Despite these setbacks, Mali's military and French forces pushed toward Gao on Friday, in their farthest push north and east since launching an operation two weeks ago to retake land controlled by the rebels, residents and a security official said Friday. The soldiers were seen in the town of Hombori, according to residents, who said they stayed several hours in the area before heading back westward.

"They were in eight all-terrain vehicles and two armored vehicles," said Maouloud Daou, a resident of Hombori. "They asked us if there were Islamists in the town and we told them they had left. People were very happy to see the Malian and French military."

A Malian security official, who spoke on condition of anonymity because he was not authorized to speak to journalists, confirmed the advance.

Hombori is located 93 miles (150 kilometers) beyond the current line of control in Douentza, which came back under government forces earlier in the week. The northeastward push puts them just 155 miles (250 kilometers) away from Gao, one of the three main northern cities held by Islamists since last April when the rebels took advantage of the chaotic aftermath of a coup in Mali's capital to seize Mali's northern half, an area larger than Afghanistan.

Since France began its military operation two weeks ago with a barrage of airstrikes followed by a land assault, the Islamists have retreated from three cities in Central Mali, including Diabaly, Konna and Douentza. The Islamists still control the majority of the territory in Mali's north, most importantly the three provincial capitals in the north, including Gao, Kidal and Timbuktu.

The French currently have some 2,400 forces in the country and have said that they will stay as long as needed in Mali, a former French colony. However, they have called for African nations to take the lead in fortifying the Malian army's efforts. There are currently some 1,750 troops from countries in the region, including Togo, Nigeria, Burkina Faso, Benin, Senegal, Niger and Chad.

Britain's Ministry of Defense on Friday said it was deploying a spy plane, a Sentinel R-1 aircraft, to Mali to help with the military intervention. The specially modified jet's radar can be used to hunt ground targets. Britain already has deployed two C-17 cargo planes to aid the offensive.

___

Associated Press writer Krista Larson in Mopti, Mali, Jamey Keaten in Dakar, Senegal, and Raphael Satter in London contributed to this report.

Source: http://news.yahoo.com/islamists-destroy-bridge-near-niger-border-mali-145129355.html

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How to kick butt at customer service

Build lifelong interpersonal skills in retail positions

First published in?jobpostings magazine
careers. education. ideas. all of it.

Image courtesy of JobPostings.ca

?I saved Christmas.?

And no, that ain?t an exaggeration. That?s a direct quote from Dean Cumming, a product placement coordinator with The Home Depot Canada. He isn?t talking about the time he foiled the Grinch?he?s referring to a time when, in a customer service role, he went above and beyond the call of duty.

?It was Christmas eve, and there was a wonderful elderly woman who needed a stove delivered immediately,? he says. ?But our regular delivery guys couldn?t get it to her that soon. So we had it delivered to the store, and myself and a manager installed it that day, so she could prepare Christmas dinner for her family.?

//
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Heartwarming, right? But there?s a lesson to be learned here: awesome customer service can be a game-changer. Yet the basis of great customer service?the type that The Home Depot Canada says is their cornerstone?can be devastatingly simple. In fact, great customer service boils down to one action: Listening.

?It?s about developing solutions that you?d appreciate as a customer,? adds Amber Knight, a kitchen designer. ?They key is to listen to what people are asking you, and be honest?no one would expect you to know everything. Then, people start opening up to you. They treat you more like a friend than a staff member.?

And customer-service skills can take you way, way beyond the sales floor. Both Cumming and Knight, who?ve worked with the company for two and eight years respectively, now coordinate orders, handle office administration and take on public relations duties?in short, they?re working in managerial-esque positions. And that should tell you two things: First, at places like The Home Depot Canada, retail jobs can bloom into larger roles. Second, learning customer service skills can benefit you in the long-term.

How, you ask? Simply add? these four career-enhancing (and potentially Christmas-saving) skills to your r?sum?.

1. Professional skills.

Or, in other words, people skills. ?When someone?s spending $30,000, they want to feel like they?re not just handing money over to some juvenile person that doesn?t know what they?re doing,? says Knight.

So, along with being knowledgeable at her job, Knight says she learned world-class presentation and teamwork skills with The Home Depot Canada. ?I?ve always been personable, and being pleasant is important. But I?ve learned to conduct myself in a professional manner, and use the staff here, or our vendors, as resources. If I don?t know an answer, I can rely on them.?

?Building rapport is really important,? says Cumming. ?A lot of customers will come in here saying, ?I need a tool to somehow do this.? A big part of customer service is understanding what people want to accomplish?whether it?s installing a bathtub or building a deck?and then focusing an entire project. Take the time to know your customers, and work them through the entire process.?

2. Organizational skills

Working at The Home Depot Canada requires plenty of skills: you?ll have to learn about plenty of products. Answer questions from customers. Manage large-scale projects. In short, you?ll have your plate fulland you?ll learn to prioritize your tasks. Plus, prioritizing is a huge part of multi-tasking (a skill that just about every job asks for).

3. Communications skills.

At places like The Home Depot Canada, great service equals great communication, and that means being transparent with customers, co-workers, and bosses?a trait that?s beneficial, no matter your role in a company. ?If I don?t have an answer, I call and let customers know I?m working on it. A big thing is keeping those lines of communication open, so people don?t feel like they?re being ignored.?

4. Persuasiveness

Don?t underrate the power of persuasion. Sure, it?ll net you a sale, but your negotiation abilities will also help you while writing cover letters, interviewing for a job, or negotiating that pay raise. And, says Cumming, you can learn plenty about persuasion when dealing with tough customers?in fact, converting grumpy customers can be the most rewarding part about customer service positions.

?The most satisfying part about customer service is working with difficult customers,? he says. ?Working with people who are difficult, and having them return to you, is the greatest challenge?and a challenge is what you should strive for. Most customer service people won?t be able to deal with these people?but you?ll develop the strongest bonds with them.?

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ARB Team
Arbitrage Magazine
Business News with BITE.

Liked this article? Hated it? Comment below and share your opinions with other ARB readers!

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Source: http://www.arbitragemagazine.com/general/kick-butt-customer-service/

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Video: Florio talks with new Jets GM Idzik about Revis

Sorry, Readability was unable to parse this page for content.

Source: http://nbcsports.msnbc.com/id/21134540/vp/50593620#50593620

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Friday, January 25, 2013

Mobile Ad Platform Aarki Acquires Mobspire To Improve Rich Media Ad Creation

aarki logoAarki, which offers a platform for creating and delivering mobile ads, just announced that it has acquired another mobile ad startup called Mobspire. The financial terms of the deal aren't being disclosed. Aarki raised a Series A (its size was also undisclosed) led by Walden Venture Capital last year, while Mobspire was entirely self-funded.

Source: http://feedproxy.google.com/~r/Techcrunch/~3/qxTab92qnqA/

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Culture Smash: The State of PC Gaming in Japan - OnlyHardwareBlog

Cold rain drizzles outside. Inside, everything is pink, round, and frilly. The first floor of this otaku (geek) retailer is plastered with release info for new PC games?adult PC games. A young clerk in glasses near the 18-and-up section taps away on a computer, probably checking inventory. I approach, excusing myself for asking a sudden, if not seemingly random question: ?Why is PC gaming in Japan so niche??

The shop is located in Den-Den Town, Osaka?s geek and gaming district, on a street known as ?Ota Road?, short for ?otaku road?. It?s easy to stumble into shops like this and find an array of dating games, some of which are erotic. The vast majority of these games are not exactly mainstream in Japan, but their presence is palpable in a geek neighborhood like this. But what Western gamers think of PC games?the games from developers like Valve and Blizzard?aren?t. It?s not that those Western PC games don?t exist; they just don?t smack you in the face.

When many Japanese gamers think of the country?s PC gaming industry, the kneejerk reaction is to think of either dating or Western games. ?The image of PC gaming with many Japanese gamers is first-person shooters,? the clerk replies, agreeing that it is niche in Japan. ?That,? he continues, ?and they think PC gaming is expensive.?

It?s not only the perceived price, but the notion that game consoles are dedicated to gaming?that you don?t have to worry about things like specs. Then there is the 42 year-old manga artist who loves video games, but tells Kotaku via email, ?I don?t play computer games at all. I use my computer for work, so I don?t want to cause it unnecessary stress by installing a bunch of software.?

?I don?t play computer games at all.?

PC gaming wasn?t always niche in Japan. During the early 1980s, the PC was the only game in town?literally. Even after Nintendo?s Famicom caused a sensation, games like Metal Gear were still being created for the home computer throughout that decade. Nintendo?s decision to call its home console the ?Family Computer? and release a keyboard and floppy disks for it shows just how much the computer dominated at that time (likewise, so does Sony?s decision to name its console arm ?Sony Computer Entertainment?). Electronics makers reappropriated the word ?computer? for home consoles, and in the process left PC gaming behind.

With multiple domestic players?Nintendo, NEC, SNK, Sega, Sony, etc.?all making hardware in Japan for Japanese players, consoles eventually took over. Video games became inseparable from either arcades or consoles. Meanwhile in the West, game developers worked both sides of the aisle, whether that was game consoles or PC. Today, studios like Washington-based Valve Corporation and California?s own Blizzard Entertainment are some of PC gaming?s biggest developers?and champions. Yet, game makers of this stature turn up blanks in Japan.

?I have never played a single PC game,? 34 year-old factory worker Maki says. ?And if you compare to Korea or China, they have many more PC games than we do here in Japan.? He notes that elsewhere in Asia, there was a Dragonball game for PC, which didn?t make it to Japan. That isn?t the only example of Japanese creations ending up on PC outside the nation?s shores. For example, Ghost?n Goblins was released on PC in South Korea, a country where PC rules. This week, Namco Bandai announced it would be co-developing a Naruto game for China.

Traditionally, the most popular genre in Japan is role-playing games. With the Dragon Quest and Final Fantasy games, that genre has largely flourished on consoles. So when Japanese gamers think of video games, they most likely think of the default: the most famous or most popular games. And those games have appeared on consoles.

Spearheading the role-playing game charge is Square Enix. Square Enix is a remarkablable company. Even with a safe, successful run on consoles, Square Enix has branched out to massively multiplayer online role-playing games, such as Final Fantasy XI and more recently, Final Fantasy XIV. In the past year or so, Square Enix has released more and more browser games. Likewise, Sega has found success with its Phantasy Star Online games.

The Enix arm actually started out making erotic games in the early 1980s. Like many developers at that time, erotic games were a gaming experience players could largely get only on PC. But as Enix developed as a company, it stopped making erotic games and focused on role-playing games for consoles. And since consoles locked out much of the adult content, the PC remained a bastion for erotic games, offering players experiences they could not get on home consoles.

There?s definitely an audience for online gaming in Japan?it just doesn?t feel as palpable as in the West. ?Now, I only play browser games,? says Shima, who works as an artist in Tokyo. She has played MMOs, something that isn?t always easy to do in Japan. ?In Japan, Diablo was only in English,? she says. ?I don?t understand English, but the game has a style you don?t find in Japan, which makes it so cool.?

?I don?t understand English, but the game has a style you don?t find in Japan, which makes it so cool.?

Thus, unless you are hardcore into Western games (and increasingly, dedicated Japanese gamers are into Western games), there isn?t much motivation to venture beyond the mainstream. Sure, these players might be missing great experiences on PC, but loads of Western PC gaming isn?t localized in Japan, so what they are missing doesn?t even show up on their radars much of the time.

Trawling through Akihabara or Den-Den Town, it can seem like the only PC games you can find are of the ero variety. It?s not only Kotaku writers who feel this way: ?For the longest time, I thought the PC gaming floor at retailers in Japan was the porn floor,? says Mark McDonald of Tokyo game localizer 8-4 via phone. ?It was the PC gaming floor.?

Steam, while it exists in Japan, hasn?t hit a wide audience. There?s a bit of a chicken and an egg situation: the game titles are listed only in English, and the prices are only in U.S. dollars. Out of the 1,700 or so games Steam has for sale, only 105 of those can be played in Japanese. None of this makes a welcoming experience if you speak only Japanese and carry only yen.

So against this backdrop, it?s not totally unexpected for a big name game developer like Bayonetta designer Hideki Kamiya not to be up to speed on, say, what Valve is doing?even if Kamiya?s producer, Atsushi Inaba, is very familiar with the company. That?s because in Japan the PC gaming scene is still niche compared to gaming on consoles or mobile devices. You walk into a Japanese game shop and, save for a few notable exceptions like Final Fantasy XIV or Phantasy Star Online 2, PC gaming as it exist in the West doesn?t have much of a presence. Ditto for online.

Why does this matter to Westerners? As Mark McDonald from 8-4 points out, without a widespread delivery mechanism, that means fewer Japanese indie game developers can get their cool titles to a larger audience. It gives them one less platform.

That means that talented bedroom developers, like shoot?em up maestro Kenta Cho, must rely more on word of mouth. For years now, Cho has been well known for his freeware games, so he already has a sizable following. With a smaller indie scene in Japan and fewer developer mechanisms, that means it?s harder to find the next Kenta Cho?or, perhaps, it confines more of their work to mobile platforms. It ultimately has a knock on effect that might mean fewer young developers are willing to strike out on their own and go indie.

I?m back in the porn floor, where everything is round and frilly, and the clerk is still checking inventory on the computer. In the West, some gamers might turn their nose up at these types of games, deriding them as simple pornography. But these games are part of the pulse of the PC gaming scene, however niche that might be, and they provide experiences, albeit adult ones, players cannot get on consoles.

I ask the clerk what games he likes. ?Me? I like role-playing games,? he says. ?I also like playing first-person shooters on the PC. But not many of my friends play those kinds of games.? They play role-playing games on consoles, he adds. I thank him for the chat and make my way through the shop.

PC gaming does have its diehard believers in Japan. There are those making games, guys like Keiji Inafune of Dead Rising fame, Final Fantasy XIV director Naoki Yoshida, and, of course, numerous staffers at Bayonetta developer Platinum Games, who very much believe in PC gaming. They see it as a way forward and a way to connect their games to the world. The walls that get thrown up for so many Japanese players are years of being accustomed to getting their games through closed platforms and even the English language, which enables World of Warcraft guides to spring up across the globe, but might make some Japanese players unsure about their own ability to communicate.

I think about this as the rain lets up momentarily, and I duck out from underneath the awning and head out onto the street, into a sea of manga readers, anime watchers, and gamers. Most likely, console gamers.

Source:http://www.techspot.com/article/631-pc-gaming-japan/

Source: http://onlyhardwareblog.com/2013/01/culture-smash-the-state-of-pc-gaming-in-japan/

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